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General Conditions
Disobedience Distribution takes pride in the fact that we’re as fast as possible with shipping out your order. It can however occur that some of your ordered items are not in stock. Usually we get it back in so fast you don’t even notice any delay in the delivery of your order, when it does takes longer we’ll let you know and / or ask you for alternatives.
We don’t take returns or it should be that we coincidentally sent you the wrong items or wrong size of merchandise. If that happened, please, get in touch and we’ll make sure things will be taken care of as soon as possible.
Return address :
Disobedience Distribution / I For Us Records
Avenue des Alouettes, 15
1300 Limal
Belgium
Payment
We definitely prefer payment through Paypal (www.paypal.com): it’s reliable and most and for all, superfast. For you that means you’ll receive your ordered items really quick! Payments through banktransfer are also fairly quick (it usually takes 3/4 days to appear on our account). We don’t take creditcards, but when you do have one you can easily create a Paypal account and pay us that way.
Take Note: When we haven’t received payment within 14 days after you placed your order, we will delete the order!
Shipping
After we received payment it usually takes us no longer than 3 days before your order gets shipped. Mostly even the same day. International shipping usually takes 4/5 days in Europe and 8-12 days to the USA / rest of the world.
International customers will be responsible for all customs, duties and tax charges, which may vary from country to country. You may also be subject to a surcharge by the Postal Services for the handling of your order through customs and/or for addresses outside of their standard delivery area. Disobedience Distribution has no control over these charges and they are not included in our Product or Shipping and Handling fees.
Orders that have already been shipped from our warehouse cannot be cancelled. We cannot accommodate requests for credit on orders that have been refused by the recipient or are undeliverable because of an incorrect international address.